Ezi88 Platform Terms and Conditions

These Terms and Conditions ("Agreement") govern your access to and use of the ezi88 platform, including the website, mobile app, and all services offered within. ezi88 is an online entertainment platform offering a wide range of games including Live Casino, Slots, Fish Shooting Games, and Sports Betting to eligible users.

By creating an account, depositing funds, or using any part of the ezi88 platform, you confirm that you have read, understood, and agree to be bound by all terms stated in this document, together with our Privacy Policy and Responsible Gaming Policy, which also form part of this agreement.

To register and use the ezi88 platform, you must meet all of the following eligibility requirements at all times:

• You are at least 18 years old or the minimum age requirement stipulated by your local laws, whichever is higher.
• You are an individual (not a company or business entity) registering on your own behalf.
• You register and use this platform of your own free will for personal entertainment purposes.
• You are not located in a country or region where online gambling is fully prohibited by law.
• You have never been excluded from ezi88 or any related online gambling platform.
• You may only register one account only. Owning more than one account is strictly prohibited.

During registration, you are required to provide accurate, complete, and up-to-date information. The full name, date of birth, phone number, and bank details you register must be correct and belong to you. ezi88 conducts a Know Your Customer (KYC) verification process to ensure all information is valid.

• Your account password is entirely your responsibility. Do not share your password with anyone.
• Enable Two-Factor Authentication (2FA) for added security — this is strongly recommended.
• Any suspicious activity on your account must be reported to our support team immediately.
• ezi88 will never request your password via email, SMS, or live chat under any circumstances.
• You are fully responsible for all activities that occur under your account.

If you suspect your account has been accessed without authorisation, contact the ezi88 support team via 24/7 live chat for immediate action. We will freeze the account and conduct an investigation within 24 hours.

Ezi88 accepts deposits via a wide range of local Malaysian payment methods including FPX, Touch 'n Go eWallet, Boost, ShopeePay, and direct bank transfers via Maybank, CIMB, Public Bank, and RHB. All transactions are processed in Malaysian Ringgit (MYR).

Deposit: Deposits are usually credited to your account within a few minutes. If your deposit does not appear after 30 minutes, please contact customer support with your proof of payment for verification.

Withdrawal: ezi88 processes withdrawal requests promptly. Most withdrawal requests are approved and processed in a short timeframe, subject to KYC verification completion. Funds will be credited only to the bank account registered under the member's name.

• Withdrawals may only be made to a bank account registered under the same member's name.
• Minimum and maximum withdrawal limits apply — please refer to the Withdrawal for the latest updates.
• ezi88 reserves the right to request additional verification documents before approving large withdrawals.
• Deposits are non-refundable once used for betting.

Ezi88 offers a variety of bonuses and promotions for new and existing members. All bonuses are subject to the specified wagering requirements. Please read the specific terms of each promotion before accepting it, as each offer may have different conditions.

• Welcome Bonus: Available to new members who complete registration and their first deposit. Wagering requirements and validity period apply.
• Cashback Bonus: Offered periodically to active members. Bonus rates and conditions may vary each week.
• VIP Programme: Members who meet certain activity criteria are eligible for exclusive VIP rewards including cashback, higher withdrawal limits, and priority service.

Bonuses cannot be directly converted to cash without first meeting the wagering requirements. ezi88 reserves the right to void bonuses and any winnings derived from them if fraud or abuse of the promotional system is detected.

All games offered on the ezi88 platform use a certified Random Number Generator (RNG) to ensure fairness and transparency. Every game result is entirely random and cannot be manipulated by ezi88 or by members.

For Live Casino games, a real dealer manages the game in real time. Decisions made by the dealer are final. In the event of a technical disruption during a live game session, ezi88 reserves the right to void the affected round and return the wager to the member.

• Confirmed wagers cannot be cancelled by members.
• ezi88 is not responsible for any losses resulting from an internet connection disruption on the member's end during gameplay.
• The use of assistance software, bots, or any unfair methods to gain an advantage is strictly prohibited.
• Results announced through the ezi88 system are final and cannot be disputed.

For Sports Betting, ezi88 reserves the right to cancel or adjust wagers if there is a significant error in the published odds, or if a wager is accepted after the event has started. Members will be notified via their account in such cases.

Ezi88 expects all members to conduct themselves with courtesy and responsibility while using the platform, especially in live game environments involving interaction with dealers and other members.

The following are strictly prohibited on the ezi88 platform:

• Uploading, distributing, or displaying offensive, obscene, or threatening content directed at any party.
• Using offensive language or harassing dealers and other members during live game sessions.
• Attempting to hack, attack, or disrupt ezi88 system operations in any way.
• Using the ezi88 platform for money laundering or any other illegal financial activity.
• Impersonating ezi88 staff or other members to obtain unauthorised benefits.
• Sharing your account with others or allowing a third party to use your account.

Violation of any of the above prohibitions may result in a warning, temporary suspension, or permanent account termination depending on the severity of the breach. ezi88 reserves the right to disclose information to the relevant authorities if any illegal activity is detected.

Ezi88 reserves the right to suspend or terminate any member account with or without prior notice in the following cases:

• Violation of any section of these Terms and Conditions.
• Inaccurate or fraudulent registration information during the KYC process.
• Suspicious activity potentially involving fraud or money laundering.
• Requests from the relevant legal authorities.
• Members who choose to close their own account through the self-exclusion option.

If your account is terminated due to a terms violation, ezi88 reserves the right to hold the account balance while an investigation is conducted. Valid balances not linked to any violating activity will be returned once the investigation is concluded. Members may close their own accounts at any time by contacting our support team.

The ezi88 platform is provided "as is" for entertainment purposes. While we strive to keep the platform running smoothly at all times, ezi88 does not guarantee that the service will be entirely free from interruptions, errors, or downtime.

Ezi88 is not liable for:

• Financial losses resulting from a member's own betting decisions.
• Service disruptions caused by factors beyond ezi88's control, such as internet outages, power failures, or natural disasters.
• Unauthorised access to your account resulting from your own negligence in maintaining password security.
• Any indirect, incidental, or consequential losses arising from the use of the platform.

Ezi88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform. It is the member's responsibility to review the latest terms periodically.

Continued use of the ezi88 platform after any amendments are published constitutes full acceptance of the revised terms. If you do not agree with the amendments, you must stop using the platform immediately.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any disputes arising from or relating to these terms shall first be resolved through negotiation. ezi88 is committed to resolving any issues in a fair and transparent manner for all parties involved.

For any enquiries related to these Terms and Conditions, please contact the ezi88 customer support team via 24/7 live chat available within the platform.